Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. I will do everything I can do rectify any problems that arise before approving a return. Returns cannot be mailed back without communication with me first. You can email or call me to discuss, these contact details are on the Contact page.
To be eligible for a return, your item must be be defective, or not functioning as it should on your firearm. All returns must be mail returned by the customer, and upon inspection by Rx Arms Solutions and confirmed defective, a refund can be issued.
Returns from USA:
- Original envelope and packaging must be used to return the item
- USPS is the only carrier I will accept a return from, using the cheapest tracked option available.
- Customs information must be filled out with “return merchandise” or “return”, and the origin of the product must be labeled as “Canada”. Otherwise I will be asked to pay duties when it arrives back into Canada.
- Inside the package please write your order number on a piece of paper and stick it in the envelope.
Returns from Canada:
- Original envelope and packaging must be used to return the item
- Canada Post is the only carrier I will accept a return from.
- Inside the package please write your order number on a piece of paper and stick it in the envelope.
Benelli M4 Clone Issues
I do not guarantee that my products will work on all the Benelli M4 clones. I have not experienced problems with fitment on the Bolt Release Tab, but on some clones the charging handles do not insert fully into the bolt, which is no fault of Rx Arms, but that of the manufacturer of the clone. Users will buy at their own risk if buying for Benelli M4 Clones.